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Last updated: January 2026

511bet Terms and Conditions – Player Rules and Rights

This document sets out the rules governing the use of the 511bet platform by players in Brazil. Please read carefully before creating your account — by registering, you confirm that you have read and agree to all terms described herein.

What These Terms Cover

A summary of the main topics covered in the 511bet Terms and Conditions — reading the full version below remains mandatory.

Registration & Verification

Who can create an account, what information is required, how identity verification works, and what happens with duplicate accounts or accounts with false information.

Deposits, Withdrawals & Pix

Rules for deposits via Pix, boleto bancário, credit and debit card — and how withdrawals work, including timeframes, limits, and the verification policy before your first withdrawal.

Sports Betting Rules

How bets are calculated, what happens when events are cancelled, how live betting works, and which markets are available for Brasileirão and Copa do Brasil.

Bonuses & Rollover

Bonus activation conditions, rollover requirements, expiration periods, eligible products, and the rules that apply to the welcome bonus of up to R$ 500.00.

Security and Anti-Fraud

Measures against fraud, money laundering, and platform misuse. Covers the conditions that may lead to a temporary block or permanent closure of an account.

Responsible Gambling

Self-control tools available on the platform, deposit and betting limits, how to request self-exclusion, and support channels for players who need help.

1. Registration & Eligibility

To create an account at 511bet and use any of the platform's services — Sports Betting, Live Casino, Crash Games, slots, and other products — users must meet the following requirements:

  • At least 18 years of age or older at the time of registration. 511bet is a platform exclusively for adults and actively performs age verification.
  • Be a resident of Brazil and hold a Valid CPF. Each CPF allows the registration of one account only.
  • Provide accurate, complete, and up-to-date information during the registration process, including full name, date of birth, address, email, and banking details.
  • Not be on an active self-exclusion list on any gambling platform.

1.1 Identity Verification (KYC)

511bet may request identity documents at any time, particularly before processing the first withdrawal or when there is suspicion of account misuse. Accepted documents include a national ID (RG), driver's license (CNH), Brazilian passport, or proof of address issued within the last 90 days.

Failure to submit the requested documents within the specified timeframe may result in temporary account suspension and blocked financial transactions until the matter is resolved.

1.2 Duplicate Accounts

Creating more than one account per CPF, residential IP address, or bank account is strictly prohibited. Duplicate accounts will be closed and any bonus balances cancelled. Real-money deposits that are verified as legitimate will be returned to the original account holder.

Please note: Registration constitutes full acceptance of these Terms and Conditions, as well as the Privacy Policy and with the Responsible Gaming Policy of 511bet.

2. Deposits and Withdrawals

2.1 Deposit Methods

511bet accepts the following deposit methods for players in Brazil:

  • Pix — instant, available 24/7, no fees.
  • Bank slip (Boleto) — clearing period of up to 3 business days.
  • Credit card — instant processing, subject to available limit.
  • Debit card — immediate processing, subject to available balance.
  • PicPay — instant transfer via the app.
  • Mercado Pago — available via QR code or payment link.
  • TED Transfer — available through Nubank, Itaú, Bradesco, Banco do Brasil, and other participating institutions.

The minimum deposit amount is R$ 20.00. There is no maximum amount per deposit, but transactions above R$ 10,000.00 may be subject to additional verification in accordance with Brazilian anti-money laundering legislation.

2.2 Withdrawals

Withdrawals at 511bet are processed preferably via Pix. The processing time is under 3 minutes in most cases, and up to 24 hours when security review is required.

Method Deadline Minimum Amount Fee
Pix Up to 3 minutes R$ 20.00 No fee
TED Transfer Up to 1 business day R$ 50.00 No fee
Credit card Up to 5 business days R$ 50.00 Check at time of request

Withdrawals must be made to a bank account held in the name of the 511bet account holder. Withdrawals to third-party accounts are not permitted. 511bet reserves the right to request additional documents before approving withdrawals above R$ 5,000.00.

2.3 Bonus Balance

Bonus balance cannot be withdrawn directly. Only after the applicable rollover requirements have been met will the winnings derived from the bonus be transferred to the real-money wallet and made available for withdrawal.

3. Sports Betting

Sports Betting at 511bet covers football (Brasileirão Série A and B, Copa do Brasil, Libertadores, World Cup Qualifiers), UFC/MMA, NBB, Superliga de Vôlei, e-sports, and other competitions. The following rules apply to all available markets.

3.1 Bet Acceptance

A bet is considered valid only after the on-screen confirmation is displayed and the transaction is recorded in the player's account history. 511bet reserves the right to refuse or cancel bets in the event of a manifest odds error, system failure, or suspected result manipulation.

3.2 Live Betting

Live betting odds update in real time as the event unfolds. 511bet may temporarily suspend live markets during key moments — such as goals, cards, or injuries — to recalculate odds. Bets submitted during these intervals may be rejected or processed at the updated odds.

3.3 Event Cancellation and Postponement

  • If an event is cancelled before it starts, all bets placed on it will be fully refunded.
  • If an event is postponed and not played within 48 hours of the original scheduled time, all bets will be refunded.
  • If an event is interrupted and resumes within 48 hours, all bets remain valid.
  • In parlay bets, any cancelled event is replaced with odds of 1.00, while all remaining selections stay valid.

3.4 Odds Errors

511bet reserves the right to correct obvious odds errors caused by technical or human error. Bets placed at clearly incorrect odds — where the difference exceeds 20% of the market value — may be cancelled or adjusted, even after the event has concluded.

Betting on Brasileirão and Copa do Brasil: For final result markets (1X2), the timeframe considered is the regulation 90 minutes, unless otherwise stated in the specific market. Extra time and penalty shootouts do not count for this market.

4. Bonuses & Promotions

511bet offers bonuses and promotions periodically for both new and existing players. The specific conditions for each promotion are published on its respective page and may differ from the general conditions below.

4.1 Welcome Bonus

The welcome bonus is offered exclusively to new players on their first deposit and grants up to R$ 500.00 in bonus credit, equivalent to 100% of the deposited amount. The conditions are:

  • Minimum deposit of R$ 20.00 to activate the bonus.
  • Rollover of 3x for the sports bonus, 4x for crash games and 5x for the casino bonus — calculated on the bonus amount received.
  • Valid for 30 calendar days from the date of credit. Unused bonuses or those with an incomplete rollover will be cancelled at the end of this period.
  • For the sports bonus, only bets with odds of 1.50 or higher per selection count toward the rollover.
  • Limited to one activation per CPF, IP address, and bank account.

4.2 General Bonus Rules

Any attempt to manipulate the bonus system — including creating multiple accounts, placing opposing bets across different accounts, or any behavior identified as promotional abuse — will result in bonus cancellation and may lead to account closure.

511bet reserves the right to modify, suspend, or terminate any promotion at any time, with or without prior notice, where there is suspicion of abuse or an operational need to do so.

5. Live Casino & Crash Games

511bet's live casino features blackjack, roulette, baccarat, and game show tables operated by licensed providers. Available crash games include Aviator, JetX, Spaceman, and similar titles.

5.1 Results and Randomness

All results in RNG (random number generator) casino games are determined by certified systems audited by independent entities. Crash game results are generated by provably fair algorithms — verifiable and documented within each game.

5.2 Technical Failures

If a technical failure interrupts a game session before a round is completed, the bet may be cancelled and the amount returned to the player's balance. 511bet is not responsible for connection losses caused by issues with the player's device or network.

5.3 Bet Limits

Each game has minimum and maximum bet limits set by the provider. These amounts are displayed on screen before each round. 511bet may, at its discretion, apply custom limits to specific players in cases of unusual behavior or elevated risk.

6. Conduct, Security & Anti-Fraud

The 511bet platform must be used lawfully, ethically, and in accordance with these terms. The following conduct is expressly prohibited:

  • Use of automated software, bots, or scripts to place bets or manipulate results.
  • Collusion between players to gain an unfair advantage in bets or promotions.
  • Money laundering or any use of the platform for unlawful purposes.
  • Providing false information during registration or in any communication with 511bet.
  • Intentionally attempting to exploit technical vulnerabilities in the system.
  • Threats, harassment, or abusive behavior directed at staff or other users of the platform.

511bet actively monitors transactions and gameplay patterns to detect irregular behavior. If fraud or a breach of these terms is suspected, the account may be suspended immediately, withdrawals blocked, and the case referred to the relevant authorities in accordance with Brazilian law.

6.1 Data Protection

Players' personal data is processed in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018). For detailed information on how we collect, store, and use your data, please refer to our Privacy Policy.

6.2 Account Security

You are responsible for keeping your login credentials secure. We strongly recommend using a strong, unique password and never sharing your account access with anyone. If you suspect unauthorized access, contact 511bet support immediately at suporte@511bet.click.

7. Responsible Gaming

511bet believes betting should be a form of entertainment — and that informed players make better choices. That's why we provide the following self-management tools:

  • Deposit limit: set a maximum deposit amount per day, week, or month.
  • Bet limit: set a maximum stake per individual bet.
  • Account pause: take a break from the platform for a set period (24 hours, 7 days, 30 days).
  • Self-Exclusion: permanently close access to your account. Self-exclusion requests are irreversible and processed within 24 hours.

511bet strictly prohibits the registration and use of the platform by anyone under 18 years of age. If an account belonging to a minor is identified, it will be immediately closed and any deposited funds will be returned to the legal guardian.

Need help? If gambling is negatively affecting your financial, family, or emotional well-being, reach out to our support team or visit our Responsible Gambling. We're here to help.

8. Terms Changes & Account Closure

8.1 Changes

511bet reserves the right to update these Terms and Conditions at any time. Significant changes will be communicated by email to registered players at least 7 days before taking effect. Continued use of the platform after the new terms come into force constitutes acceptance of the updated conditions.

8.2 Closure by Player

Players may request account closure at any time by contacting 511bet support. Before closure, any pending bets will be settled as normal and any available real-money balance will be returned via Pix or TED bank transfer.

8.3 Closure by 511bet

511bet may close or suspend an account for breach of these terms, proven fraud, extended inactivity of more than 12 months, or due to regulatory requirements. In the event of closure for a violation, the bonus balance will be forfeited. Any legitimate real-money balance will be returned after review, minus any amounts related to fraud.

9. General Provisions

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any dispute arising from the use of the 511bet platform shall be submitted to the courts of the player's place of domicile in Brazil, in accordance with the Consumer Protection Code (Law No. 8,078/1990).

If any provision of these terms is found to be invalid, the remaining provisions will not be affected. 511bet's tolerance of any breach does not waive its right to enforce compliance in the future.

In the event of any discrepancy between translated versions of these terms and the Brazilian Portuguese version, the Portuguese version shall prevail.

9.1 Contact

For questions, requests, or complaints related to these Terms and Conditions, please contact the 511bet team:

  • Email: suporte@511bet.click
  • Live chat: available 24 hours a day on the platform
  • Hours: support in Portuguese, 24×7, including public holidays

Effective date: January 2026.

Frequently Asked Questions about 511bet's Terms

The most common questions from players reading the terms for the first time.

No. 511bet is a platform exclusively for users aged 18 and over. Registration by minors is strictly prohibited. The platform performs age verification during the sign-up process and may request proof of identity at any time. Any account found to belong to a minor will be closed immediately.

Rollover is the total amount you need to wager before you can withdraw winnings derived from a bonus. For example: if you received a BRL 100.00 (R$ 100.00) Sports Betting bonus with a 3x rollover, you must place a total of R$ 300.00 in bets to unlock the balance. This amount is calculated on the bonus only, not on your deposit. For the 511bet sports bonus, only bets with odds of at least 1.50 per selection count toward the rollover.

Your real-money balance — that is, the funds you deposited directly — can be withdrawn at any time, provided your account is verified. What cannot be withdrawn directly is your bonus balance and any winnings specifically generated by that bonus; these remain locked until the rollover requirement is met. Both wallets are kept separate on the platform, so you can always clearly see what is real balance and what is bonus balance.

If an event is cancelled before it starts, the staked amount is refunded in full to your wallet. If the event is postponed and does not take place within 48 hours, the same applies. In accumulator bets, the cancelled selection is replaced with odds of 1.00, meaning all other selections remain valid and the bet is settled without that selection.

In cases of suspected fraud, bot usage, or serious violations of the terms, 511bet may immediately suspend the account while the matter is investigated. In other cases — such as term updates or closures due to inactivity — advance notice is sent by email. If the account is closed due to a violation, any bonus balance is forfeited, but legitimate real-money funds are returned after review.

To request self-exclusion, contact 511bet support via live chat or by email at suporte@511bet.click and let them know you wish to self-exclude. The process is completed within 24 hours. After self-exclusion, you will not be able to create a new account using the same details (CPF, email, banking information). If you only need a temporary break, the account pause tool may be a better fit.
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Read the Terms and Ready to Get Started?

Create your 511bet account in under 2 minutes, deposit via Pix, and receive up to R$ 500.00 in bonus funds to bet on Brasileirão, Copa do Brasil, Live Casino, and much more.

By creating an account, you confirm that you have read and agree to these Terms and Conditions. Strictly prohibited for users under 18.

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